Discover Our Services

Winding Lane Management provides services for improving ambulatory and urgent care operations within healthcare systems, independent physician practices, and private equity-backed practices. The company offers solutions resulting in increasing operational efficiency, financial performance, and patient experience.

Urgent Care Strategy

Market growth, operational optimization, staffing models, KPI dashboards, service line development and implementation and patient access strategies.

Physician Practice Optimization

Support for independent and hospital-aligned practices across specialties — focusing on margin, staffing, governance, and payor mix.

Ambulatory Surgery Centers (ASCs)

Strategic planning, CON/license navigation, center development, and post-op throughput excellence.

Imaging Center Strategy

Market analysis, modality expansion planning, cost structure review, and equipment ROI modeling.

Infusion Center Development

Start-up strategy, infusion workflow optimization, staffing mix, and compliance support.

PE & Health System Advisory:

Diligence support, roll-up strategy, de novo build-outs, post-acquisition integration, and analytics stack design.

Freestanding Emergency Rooms

Feasibility analysis, staffing plans, integration strategy with hospitals and payors, and community marketing.

Doctor holding a tablet with digital medical icons floating above it, symbolizing healthcare technology.

Strategic Ambulatory Network Planning

1. Market Analysis and Growth: A comprehensive analytical approach to identifying expansion opportunities through detailed market assessments.

2. Urgent Care Network Development: Strategically plan and expand your urgent care footprint through acquisitions, partnerships or de novo growth.

3. Service Line Implementation and Optimization: Initiate new service lines, enhance processes, and improve patient access across all ambulatory services.

Healthcare professional typing on a laptop with medical icons overlay.

Achieve Operational Excellence

1. Process Efficiency: Redesign workflows to minimize wait times, enhance patient throughput, and optimize operations.

2. Staffing Optimization: Apply staffing strategies that enhance peak performance and maintain accurate financial modeling throughout the seasonal fluctuations of our industry.

3. Technology Integration: Develop and deploy solutions to improve patient flow and optimize data management.

4. Facility Design: Optimize and modernize urgent care layouts for efficiency and patient comfort.

Exterior of an urgent care center with a modern design, featuring large windows and a sign reading 'Urgent Care Center.'

Strategic Real Estate Solutions (Through Partnerships)

1. Optimal Site Selection: Utilize data-driven methodologies to identify prime locations for ambulatory facilities.

2. Facility Development: Provide support in acquiring facilities through purchase, development, or lease negotiation services.

3. Facility Design: Contribute to the development of modern, efficient, and patient-centered healthcare facilities.

4. Portfolio Optimization: Integrate real estate assets with strategic long-term care plans and market share expansion initiatives.

Business meeting with people around a table; man presenting at whiteboard; laptops displaying graphs.

Financial Performance & Revenue Optimization

1. Financial Analysis: Identify revenue enhancement and cost reduction opportunities.

2. Revenue Cycle Management: Enhance billing accuracy and optimize reimbursement processes.

3. Financial Modeling: Create precise Pro Formas and forecasts to support sustainable growth in ambulatory services.

A female doctor with a stethoscope and name badge smiles while holding hands with an elderly patient in a waiting room.

Enhanced Patient Experience

1. Access Improvement: Develop strategies for enhancing patient access and retention, including online scheduling, patient satisfaction management, Net Promoter Score optimization, Google Rating management, and virtual care services.

2. Technology-enabled Engagement: Leverage technology for personalized patient communication

3. Customized Service Models: Design healthcare services specifically aligned with patient needs and expectations

Who We Are

At Winding Lane Management, our strength lies in the collective expertise and dedication of our team and industry expert partners. We unite seasoned professionals with extensive experience in healthcare administration, operations, finance, and strategic planning. We are committed to delivering personalized, data-driven solutions and collaborating with our partners to achieve their objectives. Each member of our team is devoted to excellence and guided by a shared vision of transforming ambulatory care.

Contact us

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